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 Guidelines
 Do you ship to APO or FPO addresses?
 Do you ship to Puerto Rico?
 Do you ship to Canada?
 Do you ship to Europe?
 What about the rest of the world?
Is your question not listed? Ask us.
 
We accept international orders* by internet or by telephone. Payment must be made with an American Express or Discover Card. We do not accept Visa, MasterCard or any other types of credit cards issued outside of the United States, Canada, or Puerto Rico. Orders placed with an international Visa or MasterCard will be automatically cancelled.

If you are paying with American Express or Discover, both the shipping address and the billing address must be listed with your credit card issuer. We also accept PayPal. Please review our policy regarding billing and shipping addresses.

When you place an international order, the shipping options shown are the only methods available to your country.

Certain items cannot be shipped internationally; this includes items under pressure such as 12 gram CO2 cartridges and AirSoft Green Gas. We are also unable to ship any skate shoes/sandals outside of the US. We reserve the right to remove any of these items from your order prior to shipping it out or cancel any order that only contains these items. You will not be charged for any items removed or cancelled orders.

*International orders are all orders with ship-to addresses outside of the United States and Puerto Rico. International orders do not include orders being shipped to APO/FPO boxes. If you are shipping to an APO of FPO box, please click here for more information.

Freight Charges
When placing your order, the freight will be automatically calculated when you select your shipping method.

Brokerage/Customs/Duty Fees
There may be additional charges due at the time of delivery for your international order. These may include brokerage fees, duty fees, customs fees, international tariff fees, and other fees that may be specifically related to your country.
  • All fees due at the time of delivery are the customer's responsibility.
  • If you refuse the package and do not pay the fees due, the package will be returned to ActionVillage. The total amount of fees due, plus any return shipping charges, will be deducted from your refund in addition to the standard 7% restocking fee charged on all returns for credit.
  • If the fees are more than the amount of the refund, the difference will be charged to your card upon receipt of the package.
  • If you refuse to pay the fees and they still deliver the package, Action Village, Inc. will hold you responsible for any fees we incur for your package. By doing so you are authorizing Action Village, Inc. to charge the credit card you used to place the original order the exact amount for any fees the shipping company deflected back to us. Please note that since these fees are non-refundable we will not be able to refund them to you for ANY reason.
We have no way of estimating the amount of fees that will be due on delivery.
 
Ship Method
When selecting a ship method, please make sure you select the following:
  • US Mail to APO/FPO boxes

APO/FPO orders may require up to 14 business days to process and ship. Most shipments are delivered to APO/FPO destinations in 1 to 3 weeks.

Payment Methods
Visa, Mastercard, American Express, and Discover cards are accepted, however, we must be able to verify both the billing and shipping address prior to shipping your order. We also accpet PayPal. Please review our policy regarding shipping and billing addresses.

COD Orders
We do not ship orders COD to APO/FPO boxes.
 
Yes, ActionVillage.com does ship to Puerto Rico and welcomes Puerto Rican customers.

Ship Method
When selecting a ship method, please make sure you select one of the following:
  • International Ground
  • International Economy
  • International Priority
  • US Mail

Payment Methods
Visa, Mastercard, American Express, and Discover cards are accepted, however, we must be able to verify both the billing and shipping address prior to shipping your order. We also accpet PayPal. Please review our policy regarding shipping and billing addresses.

COD Orders
We do not ship orders COD to Puerto Rico.
 
Yes, ActionVillage.com does ship to Canada and welcomes Canadian customers.
Ship Methods
When selecting a ship method, please make sure you select one of the following:
  • International Ground
  • International Economy
  • International Priority
Most shipments are delivered to Canadian destinations in 2-8 business days from date of order, depending upon the shipping method.

NOTE: Shipping charges to Canada shown on our site do not include GST, PST, brokerage fees or any other duties, taxes, or fees which may be applicable and are due at time of delivery.

Payment Methods
Visa, Mastercard, American Express, and Discover cards are accepted, however, we must be able to verify both the billing and shipping address prior to shipping your order. We also accpet PayPal. Please review our policy regarding shipping and billing addresses.

COD Orders
We do not ship orders COD to Canada.

Brokerage/Customs/Duty Fees
There may be additional charges due at the time of delivery for your international order. These may include brokerage fees, duty fees, customs fees, international tariff fees, and other fees that may be specifically related to your country.
  • All fees due at the time of delivery are the customer's responsibility.
  • If you refuse the package and do not pay the fees due, the package will be returned to ActionVillage. The total amount of fees due, plus any return shipping charges, will be deducted from your refund in addition to the standard 7% restocking fee charged on all returns for credit.
  • If the fees are more than the amount of the refund, the difference will be charged to your card upon receipt of the package.
  • If you refuse to pay the fees and they still deliver the package, Action Village, Inc. will hold you responsible for any fees we incur for your package. By doing so you are authorizing Action Village, Inc. to charge the credit card you used to place the original order the exact amount for any fees the shipping company deflected back to us. Please note that since these fees are non-refundable we will not be able to refund them to you for ANY reason.
We have no way of estimating the amount of fees that will be due on delivery.
 
Ship Method
When setting up your account, please make sure you select the correct country for your location. The shipping options shown will be the only ones available to your country.

Payment Methods
American Express and Discover cards are accepted, however, we must be able to verify both the billing and shipping address (see address match details) prior to shipping your order. Visa, MasterCard, and all other credit cards are not accepted. We also accept PayPal.

COD Orders
We do not ship orders COD to Europe.

Brokerage/Customs/Duty Fees
There may be additional charges due at the time of delivery for your international order. These may include brokerage fees, duty fees, customs fees, international tariff fees, and other fees that may be specifically related to your country.
  • All fees due at the time of delivery are the customer's responsibility.
  • If you refuse the package and do not pay the fees due, the package will be returned to ActionVillage. The total amount of fees due, plus any return shipping charges, will be deducted from your refund in addition to the standard 7% restocking fee charged on all returns for credit.
  • If the fees are more than the amount of the refund, the difference will be charged to your card upon receipt of the package.
  • If you refuse to pay the fees and they still deliver the package, Action Village, Inc. will hold you responsible for any fees we incur for your package. By doing so you are authorizing Action Village, Inc. to charge the credit card you used to place the original order the exact amount for any fees the shipping company deflected back to us. Please note that since these fees are non-refundable we will not be able to refund them to you for ANY reason.
We have no way of estimating the amount of fees that will be due on delivery.

Special Note
Please make sure it is legal to ship paintball markers or any other product you wish to order into your country prior to placing an order. If an order is held indefinitely at customs or returned to us, the customer will be held responsible for the non-returned merchandise and/or any and all freight charges associated with the order.
 
International orders must be placed online or over the phone at 847-437-5510. If your country is in our list of countries below, we can ship to your country. If your country is not listed, we are sorry but at this time we cannot ship to your country.

Ship Methods
When selecting a ship method, please make sure you have entered the correct country in your customer account.

Freight Charges
When placing your order, the freight will be automatically calculated once you select your desired shipping option. If the system quotes the incorrect freight charge, we will notify you via email with the correct freight quote.

Payment Methods
American Express and Discover cards are accepted, however, we must be able to verify both the billing and shipping address (see address match details) prior to shipping your order. Visa, MasterCard, and all other credit cards are not accepted. We also accept PayPal.

COD orders
We do not ship orders COD anywhere outside of the United States.

Brokerage/Customs/Duty Fees
There may be additional charges due at the time of delivery for your international order. These may include brokerage fees, duty fees, customs fees, international tariff fees, and other fees that may be specifically related to your country.
  • All fees due at the time of delivery are the customer's responsibility.
  • If you refuse the package and do not pay the fees due, the package will be returned to ActionVillage. The total amount of fees due, plus any return shipping charges, will be deducted from your refund in addition to the standard 7% restocking fee charged on all returns for credit.
  • If the fees are more than the amount of the refund, the difference will be charged to your card upon receipt of the package.
  • If you refuse to pay the fees and they still deliver the package, Action Village, Inc. will hold you responsible for any fees we incur for your package. By doing so you are authorizing Action Village, Inc. to charge the credit card you used to place the original order the exact amount for any fees the shipping company deflected back to us. Please note that since these fees are non-refundable we will not be able to refund them to you for ANY reason.
We have no way of estimating the amount of fees that will be due on delivery.

Special Note
Please make sure it is legal to ship paintball markers or any other product you wish to order into your country prior to placing an order. If an order is held indefinitely at customs or returned to us, the customer will be held responsible for the non-returned merchandise and/or any and all freight charges associated with the order.

We ship to the following countries:
  • Aruba
  • Australia
  • Austria
  • Bahamas
  • Barbados
  • Belgium
  • Bermuda
  • Brazil
  • Canada
  • Cayman Islands
  • Chile
  • China
  • Costa Rica
  • Cyprus
  • Denmark
  • Egypt
  • Fiji
  • Finland
  • France
  • Germany
  • Greece
  • Greenland
  • Guam
  • Guatemala
  • Hong Kong
  • Iceland
  • Ireland
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Korea
  • Republic of Kuwait
  • Luxembourg
  • Mocau
  • Malawi
  • Monaco
  • Netherlands
  • Netherlands Antilles
  • New Caledonia
  • New Zealand
  • Norfolk Island
  • Norway
  • Panama
  • Papua New Guinea
  • Peru
  • Phillippines
  • Poland
  • Portugal
  • Puerto Rico
  • Saudi Arabia
  • Singapore
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Trinidad and Tobago
  • Turkey
  • United Arab Emirates
  • United Kingdom
  • US Minor Outlying Islands
  • US Virgin Islands
  • Venezuela
Still can't find what you're looking for? Contact us


Questions & Orders: 1.888.679.4327 Mon-Thurs 9am-7pm CST : Fri 9am-6pm CST
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